Henry County, Tennessee 911
Henry County 911 Dispatch
EMS - Fire - Sheriff's Office - Police - Rescue For Emergencies, Dial 911  

Locality Considerations

It is always important to know where you are when you call 9-1-1, even when calling from a landline that provides the information to the dispatcher.  You should always be able to tell the dispatcher exactly where you are when you call.

When calling from your cell phone, give your address AND the nearest intersecting street (very important for verifying the address) – example:

I live in Puryear at 100 W. Main Street near Sycamore Street

I live in Paris at 400 N. Wilson Street near Franklin Drive.

I’m in a car accident on Patriot Avenue and Volunteer Drive across from Paris Elementary School.

If an address is not available, use landmarks such as billboards, mile markers, buildings, etc. to describe the location.

Also, when calling from your cell phone, your signal may travel beyond county boundaries.  Cellular towers have panels on them and according to what side of the tower your signal hits from making a call is what 9-1-1 center will receive your 9-1-1 call.  This mainly has a chance to happen around county boundaries.  This makes stating your location even more important.  When this happens, do not be alarmed if the dispatcher transfers you to the proper agency in your area.